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Scrum Master

About Quore

We are a Franklin, TN based company that is reinventing how hotels operate. In an industry of fragmented systems and limited consumer technology, Quore provides an integrated cloud platform that becomes the central system for a hotel's guests, staff, and management. Through Quore, a hotel can track and dispatch work to the management team, front desk, housekeeping and maintenance departments, and more.

About the role

We are looking to hire a Scrum Master to join our Program Management Office and help us make great software for our users.

What you will be doing


  • Act as servant leader and Scrum Master for multiple scrum teams
  • Facilitate daily stand-ups, sprint planning meetings, sprint reviews, and retrospectives
  • Coach and mentor team members and others in the organization of best scrum processes
  • Remove impediments to the scrum teams quickly so that productivity and morale do not suffer
  • Work closely with the development, product, and leadership teams to ensure the success of the scrum teams
  • Foster an Agile culture and fine-tune processes to meet the needs of the team, the stakeholders, and the business
  • Analyze and report on project metrics, e.g. story points burned vs. points estimated, project progress, risk, and issues
  • Create and deliver presentations on team progress, goals, and roadmaps


What you need for the position


  • Strong understanding of the Agile software development methodologies (Scrum, Kanban, etc.)
  • Ability to work in a rapid-paced environment with multiple and shifting priorities
  • Proven track record of taking ownership and driving results
  • Proficiency in conflict management and resolution
  • Strong communication and presentation skills (verbal and written) with the ability to communicate across business and technology
  • 3+ years of experience working on a scrum team, preferably as Scrum Master or Product Owner
  • Bachelor's degree in business or technical field preferred
  • Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification preferred


Bonus skills


  • Experience with Atlassian Jira and Confluence
  • Experience with Microsoft Visio
  • Masters in Business Administration (MBA)
  • Hotel industry experience


401K, Full medical, dental and vision coverage for full-time employees. A reasonable work schedule with paid vacation and major holidays off.


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